1. Introduction

Effective Date: 1 May 2025

ResCount operates an online platform that connects restaurants with customers by showcasing special offers and issuing cashbacks for future payments. We respect your privacy and process personal data in accordance with the EU General Data Protection Regulation (GDPR).

This Policy explains:

• Who we are and how to contact us
• What personal data we collect and why (legal bases)
• How we share, store, and secure your data
• Your rights under GDPR

 

2. Data Controller & Data Protection Officer

Data Controller:
ResCount, 612 Rue de la chaude rivière, Lille, 59800, France.

Data Protection Officer (DPO):

Email: info@rescount.net

 

3. Categories of Personal Data Collected

Category	Examples	Source
Account Data	Name, email, password, phone number	Provided by you
Profile & Preference Data	Restaurant favorites, dietary preferences, language	Provided by you
Order & Cashback Data	Offers viewed/redeemed, cashback balance, transaction logs	From you & payment partner
Payment Data	Payment method token (handled by PCI‑compliant gateway)	From payment processor
Usage & Analytics Data	IP address, device type, browser, session timestamps	Collected automatically
Marketing & Communication Data	Email open/click history, newsletter consent status	From you & marketing systems

 

4. Purposes & Legal Bases for Processing

Purpose	Legal Basis under GDPR
Platform functionality	Art. 6 (1)(b) – Performance of contract
User account management	Art. 6 (1)(b) – Performance of contract
Cashback issuance & payment processing	Art. 6 (1)(b) – Performance of contract
Personalization & recommendations	Art. 6 (1)(f) – Legitimate interests¹
Marketing communications	Art. 6 (1)(a) – Consent
Compliance & fraud prevention	Art. 6 (1)(c) – Legal obligation; Art. 6 (1)(f) – Legitimate interests
Analytics & service improvement	Art. 6 (1)(f) – Legitimate interests

¹ We balance our interest in improving user experience against your data‑protection rights; you may object at any time.

 

5. Cookies & Tracking Technologies

We use cookies, web beacons, and similar tools:

• Strictly necessary: session management, login
• Functional: saving preferences
• Analytics: usage statistics
• Marketing: retargeting ads

You can manage your cookie preferences via our Cookie Banner or your browser settings. See our separate Cookie Policy for details.

 

6. Data Sharing

We share your data only with:

• Service Providers: hosting, analytics, payment processors (under EU standard contractual clauses)
• Restaurant Partners: to validate offer redemption and cashback issuance
• Marketing Platforms: only if you’ve opted in to marketing communications
• Legal Authorities: to comply with lawful requests

All partners are under contractual obligation to process data in compliance with GDPR.

 

7. International Transfers

If any processing occurs outside the European Economic Area (EEA), we ensure GDPR‑adequate safeguards such as:

• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules (where applicable)

 

8. Data Retention

We retain personal data as follows:

• Account & transactional data: up to 7 years after last activity (to comply with tax and accounting laws)
• Marketing consents & preferences: until you withdraw consent
• Analytics data: aggregated/anonymized after 2 years

You may request deletion or restriction at any time (see Section 11).

 

9. Your Rights under GDPR

As an EU data subject, you have the right to:

1. Access your personal data (Art. 15)
2. Rectification of inaccurate data (Art. 16)
3. Erasure (“right to be forgotten”) (Art. 17)
4. Restriction of processing (Art. 18)
5. Data portability (Art. 20)
6. Object to processing based on legitimate interests or for direct marketing (Art. 21)
7. Withdraw consent at any time for any processing based on consent (Art. 7)
8. Lodge a complaint with a supervisory authority (e.g., CNIL in France)

To exercise these rights, contact our DPO at info@rescount.net. We will respond within one month, as required by GDPR (Art. 12).

 

10. Security Measures

We employ technical and organizational measures, including:

• Encryption in transit (TLS) and at rest
• Access controls and regular audits
• Incident response plan

 

11. Changes to This Policy

We may update this Policy to reflect legal or operational changes. We will:

• Revise the Effective Date
• Notify you by email or Platform notification if changes are material

12. Contact Information

Data Controller:
ResCount
Address: 612 Rue de la chaude rivière, Lille, 59800, France
Email: info@rescount.net
Phone: +33753102247

 

 

¹ Our legitimate interests include improving user experience, ensuring security, and developing new Platform features, balanced against your privacy rights.